Updated 12 September 2026 · Accord 1.0
Who provides Accord
Accord is provided by York Global Commerce Ltd, registered in England and Wales under company number 15922323. Our registered office is The Storage Team York, Monks Cross Drive, Huntington, York, North Yorkshire, England, YO32 9GZ. For privacy or support questions, email contact@yorkglobal.co.uk.
We are responsible for the support correspondence and website information described below. We do not receive your recordings simply because you use Accord.
Your recordings stay under your control
Accord records voice and instruments, optionally with a backing track or camera video. Recording, waveform analysis, volume balancing and MP3/MP4 export take place on your device. The app has no account system, advertising, third-party analytics SDK or developer-operated upload service. It does not track you across apps or websites or sell your personal information.
The app handles the audio files you select, microphone recordings, camera video, file names, timing information, mix settings and exported works. These are stored in its local application folders. Appearance, text size and recording preferences are saved locally too. Your agreement to the Privacy Policy and Terms of Use is recorded as a document version in the local App Group preferences shared by Accord and its import action. This record is not uploaded to us. Without it, the app and import action remain unavailable; you can still read both documents. Agreement does not grant microphone or camera access.
Permissions and importing
Microphone access is needed to record sound. Camera access is needed for video preview and recording. You can decline either permission or change it later in iOS Settings. Denying these permissions does not prevent you from importing and listening to a backing track.
The file picker gives Accord access to files you select. The “Import to Accord” action copies an audio file you share into a local inbox shared by Accord and its import extension. It does not grant access to another app’s private files. You can select or remove that copy in the Backing tab.
The current app does not request access to your contacts, location, photo library or advertising identifier. It does not record in the background.
Sharing, backups and other services
Sharing is optional. When you choose a destination in the system share sheet, that app or service receives your file and handles it under its own terms. A cloud file provider or an Apple device backup may also store copies according to your settings. Accord does not provide its own cloud sync, and we cannot remove copies held by recipients or your storage providers.
Apple separately handles App Store downloads and any platform diagnostics you choose to share. If you use a TestFlight beta, Apple automatically shares crash and usage information with us and forwards feedback you submit; the invitation and feedback method can also make your contact details available. We use this information to investigate faults and improve the app. See Apple’s TestFlight privacy information.
Keeping and deleting files
Deleting a work in Library removes its exported file and associated editing record. Original microphone recordings and camera files are retained so that other works and the current take remain usable. Recording another take also keeps earlier source files.
To remove original files, open Files → On My iPhone (or On My iPad) → Accord. The Audio folder contains source audio, Video contains camera files, and Exports contains saved works. Back up important recordings before removing source files; works that depend on them may no longer be editable. Remove unused imports in the Backing tab. Deleting the app, rather than offloading it, removes its local app data; exported, shared and backed-up copies need to be managed separately.
When you contact us
If you email us, we receive your email address, message and any attachments you choose to send. We use them to reply, investigate problems and keep necessary support records. You do not need to send a recording to ask for help. Please remove unrelated personal information and do not send passwords.
We rely on taking steps at your request or performing our contract with you where applicable, and on our legitimate interests in providing support and fixing faults. You may object to processing based on legitimate interests. Where a law requires us to retain or disclose information, we rely on that legal obligation.
Authorised staff and the providers delivering our email, hosting and Apple testing services may process information needed for those purposes. We may also disclose information where legally required. Providers may operate outside the UK; where required, international transfers must use an applicable adequacy decision or other lawful safeguards. Contact us for information about the providers and safeguards relevant to your request.
We keep support information for as long as needed to resolve the request, investigate related faults or meet a legal obligation, then delete or anonymise information no longer needed. The nature of the problem, any ongoing dispute and applicable record-keeping duties determine that period. Data held within Apple’s services also follows Apple’s retention rules.
Visiting this website
Cloudflare hosts this site. Serving and securing pages involves network information such as your IP address, requested URL, request time and browser information. Hosting and operational logs may be processed to deliver the site and investigate faults or abuse, based on our legitimate interests in running a secure website. This site adds no advertising or analytics scripts. It stores a theme preference in your browser; clear the site’s browser data to remove it. See Cloudflare’s privacy policy for its handling of service data.
Your choices and rights
You can manage recordings on your device, revoke permissions, choose whether to share files and contact us about information we hold. Depending on applicable law, you may have rights to access, correction, erasure, restriction, portability and objection. These rights have legal conditions and exceptions. We may need to verify your identity before responding.
Email contact@yorkglobal.co.uk to make a privacy request. You may complain to the UK Information Commissioner’s Office or your local data protection authority. Because your recordings are not uploaded to us, we cannot retrieve or delete them remotely.
Accord is a general music recording tool, not a service directed at children. We do not knowingly seek children’s personal information. Contact us if a child has sent information that should be removed from our support records.
Changes
We will update this page and its date when these practices change. Adding purchases, accounts or online services would require an updated explanation before those features are offered. The current policy is linked from Accord’s Settings.