English (UK)
Lineup Legends Support
Lineup Legends runs on iPhone and iPad and requires iOS or iPadOS 17 or later. The app does not require an account, show ads or track you across apps.
Contact us
Support email: contact@yorkglobal.co.uk
Please describe the issue, the steps that led to it, what you expected and what happened instead. You may also include the app version and build number, operating system version and device type. Do not send an Apple Account password, card details, a full purchase receipt or sensitive information unrelated to the issue.
Playing offline
Free games and verified Plus access work offline on this device without connecting each time. Claiming a trial, buying or restoring access requires a connection. You may need to restore after reinstalling or changing devices. The seven-day trial still expires while offline.
Board controls and saved games
Above the board, use Start or New Game, Undo and game settings. Tap the turn display to read the rules. Below the board, flip the view or toggle sound; games with a lightbulb button also offer move hints. Drag the zoom button up to enlarge or down to shrink, and tap to centre and reset.
Games and undo history are saved on this device. Reopen a game to continue; starting a new game replaces its save. AI waits for Start at the beginning of a new game, including when the AI moves first.
Plus is still locked after purchase
- Make sure the device is using the Apple Account that made the purchase.
- Make sure the device is online.
- In Lineup Legends, open Settings → Lineup Legends Plus → Restore Purchases.
- Reopen the app.
- If Plus is still locked, email us with the app version, operating system version and a description of what happened.
Restoring an existing purchase does not charge you again. It simply asks Apple to check the purchase linked to your Apple Account and unlock Plus.
If Apple shows the purchase as awaiting approval, do not buy it again. Plus unlocks automatically once the transaction is approved.
Refunds
Apple handles payment, purchase history and refund eligibility. Visit reportaproblem.apple.com, sign in with the Apple Account used for the purchase and follow Apple's refund process. We will never ask for your Apple Account password or a full purchase receipt.
Bugs and suggestions
In Settings, choosing Help & Feedback opens an editable email draft. By default, the draft contains only the feedback category, app version and build number, operating system version, device type and the text you enter. The app does not send the message automatically or attach a device identifier, game data, logs or a purchase receipt.
Privacy and terms
Free Trial Help
Claim the 7-day free trial on the Plus screen. It starts with the first claim by that Apple Account. There is no charge when it ends and free games remain available. Restoring or reinstalling does not restart it. You can purchase permanent access during the trial. If you cannot claim it, retry on the Plus screen or contact support; accounts that already claimed a trial will not see a new trial offer.
TestFlight
In TestFlight, in-app purchases use Apple’s sandbox and do not incur real charges. Send feedback through TestFlight with the game, difficulty, device and steps to reproduce.